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Terms and Conditions

If you receive damaged goods, please notify us using the email address orders@remeshop.org.uk.

If you receive goods that are not damaged, but you are not satisfied with, for whatever reason, you are able to return the goods ordered provided we receive formal notification of your cancellation by letter or e-mail within 14 days of receipt of the goods.
If you receive goods that you no longer require (such as uniform items) a charge of £1.00 will be made for the return of these goods to cover all refund and banking charges the shop have to cover.
Please secure package and return the relevant goods to us at the following address:
The Manager
REME Shop
The REME Museum
MOD Lyneham
Wiltshire
SN15 4XX
We will not be responsible for the costs of returning the goods to us unless they are faulty upon receipt or delivered to you in error.
In all cases of returns we ask that a brief letter stating the reasons for the return accompany the goods, along with your contact details.
If it is more convenient you may return goods in person to the REME Shop, please see our 'find us' page for location and for opening hours.
 
The REME Association is a ‘not for profit’ organisation which was formed in 1945 to foster and preserve the spirit of the comradeship between all members of the Corps and especially those no longer serving.
The aims of the Association were: To foster the ‘esprit de corps’ of the Corps of Royal Electrical and Mechanical Engineers both serving and retired; to keep those who have served in the Corps in touch with each other with a view to keeping alive a spirit of comradeship; to help, in conjunction with the REME Benevolent Fund, serving and ex-members of the Corps and their dependants who find themselves in difficult circumstances; and to assist serving and ex-members of the Corps with resettlement in civilian life.
 
The REME Association Shop, (A.K.A. REME Shop) is one of the ways in which the Association achieve these aims. The Shop carries a varied range of items catering to personnel currently serving in the Corps, a range of clothing carrying the REME emblem for families and ex-members and a wide selection of military memorabilia and branded products. The new website allows this offering to be made to all current and past personnel and their families globally.
We use a secure checkout process through Worldpay. If you wish to make a purchase using an alternative means of payment or have any questions regarding ordering or payment please contact us on our <contact us> page.
To make a purchase online, browse our catalogue and click on any item you wish to purchase, the items will then be placed in the shopping cart; this can be reviewed at any time and changed up to the point of payment. Once you have completed your selection and confirmed your purchase you will be asked to provide us with a few details to enable us to complete your order.
CONTENT
You may only view, print out and use the Website and the Materials for your own personal, non-commercial use. The Materials and your use of the Website and Materials is subject to the following restrictions. You must not (a) remove any copyright or other proprietary notices contained in the Materials; (b) save where expressly permitted by us to do so, modify the Materials in any way or reproduce them (c) publicly display, perform, or distribute or otherwise use the Materials for any public or commercial purpose; (c) transfer the Materials to any other person; (d) use any Materials from the Website in any manner that may infringe any intellectual property right, proprietary right, or property right of us or any third parties; or (e) reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, frame, communicate to the public or circulate to any third party or exploit this Website and/or the Materials in any way; without our prior written consent.
Where we permit you to modify any of the Materials, we shall own all rights in the modified Material and you hereby assign to us all copyright and all other rights of whatever nature, whether now known or created in the future, in the modified Material for the whole term of the same including any renewals, reversions, revivals and extensions together with all related rights and powers.
You warrant that any modified Materials created by you shall be your original work and shall not infringe any laws or regulations or the rights of any person and shall not be obscene, threatening, abusive, harmful to others, invasive of another's privacy, hateful, harassing, discriminatory or otherwise objectionable.
UNACCEPTABLE CONTENT
If you find any content on our Website to be in any way offensive, obscene, defamatory, racist, harmful, inaccurate, unlawful, illegal, infringing of any third party rights, deceptive in any way or otherwise in breach of our content standards, please notify us at the email or address given above.
We take complaints seriously and on receipt of your complaint we will investigate whether the content breaches our content standards or these terms and conditions and we may, at our discretion, remove or block access to the content complained of.